4.7 • 51+ Ratings
Law Firm Staff
Law Firm Staff
4.9 • 40,000+ Ratings
Law Firm Clients
Law Firm Clients
Keep Clients Happy. Keep Your Team Productive.
The client experience platform that top-tier law firms use to automate case updates and eliminate repetitive status calls
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Why Client Intelligence (CI)?
The brain of your client lifecycle—automating routine work, recommending next steps, and predicting issues before they escalate.
Happier clients: Mobile-first, always-informed.
Lean teams: AI-powered comms, prioritization, workflows.
Faster growth: Reviews, referrals, repeat business.
How It Works
Transform data into insight, and insight into action through three key components.
Data
All case and client info in one view
You never feel blind-sided again. You move with confidence because you finally see the whole picture of your firm and your clients.
Insights
AI predicts client needs and risks
You don’t just get raw information — you get forward-looking clarity on client needs, risks, and opportunities.
Agents
Tasks and updates handled automatically
Your team finally gets breathing room, your clients feel cared for, and you get to focus on the high-value work that grows your firm.
Intelligence that works for you.
Case status leverages advance Ai that understands your daily tasks and helps you with practical solutions and automations.
Message Urgency CI
Instantly prioritize client messages and recommend empathetic, ready-to-send responses.
Predictive NPS
Spot unhappy clients early and intervene before it affects outcomes.
Smart Workflow Automation
Automate repetitive tasks and empower staff to focus on high-value work.
Don’t Take It From Us, Hear It From Our Law Firm Users
Case Status: The Future of Client Communication
“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”
John H.
Database Administrator - Legal Services
Our clients and staff love this program.
"Clients love this program because they have an easy app to use to communicate with their assigned paralegals. Staff like this app because it saves them time in conveying simple information and reduces telephone calls. Case Status is a stand-alone website; however, ours runs in a frame within our Litify program. Case Status has assigned us a Customer Support person who touches base weekly...."
Howard O.
Managing Partner - Law Practice
Most Efficient Way to Communicate with Clients
"Keeps all client communication in one place and away from email inboxes"
Christy G.
Managing Partner - Legal Services
Vice President of Business Development & Operations
"Utilizing Case Status is one of the most effective ways to ensure consistent and efficient client communication. It eliminates the need to track email recipients or missed calls manually, streamlining internal coordination. Clients remain well-informed about the status of their matters and feel genuinely valued throughout the process. Also, the product was very easy to implement, and their..."
Paul G.
Vice President of Business Development & Operations - Legal Services
Communicate Quickly & Share Documents & Photos
"I love how Case Status seamlessly integrates with our case management software Neos. We can quickly text, send photos & documents, & give clients an outline of their case all in one place."
Brianna W.
Pre-Litigation Legal Assistant - Legal Services
CS is a life saver for law firm staff!
"My favorite part is how much time is saved by using Case Status. Next, I would say I love the AI integration that suggests prompts for responses to clients, its very accurate and being able to change the tone of the text is so useful! Next, Id say I love the CMS integrations... when clients send documents, they go straight into our file!"
Kaley L.
Pre Litigation and Operations Manager - Legal Services
Simplifies my life and improves my clients' experience
"It automates a lot of my client communication and makes client communication substantially easier. The automatic translation feature is incredible."
Jordan C.
Attorney/Cultural Ambassador - Law Practice
Best time saving tool for lawyers!
"Time is money, and Case Status saves me so much of it when it comes to client communication. Clients need fewer updates because they can easily track their case progress on their own, and best of all, the message gets automatically copied into the file—no more wasting time copy-pasting. It keeps everything transparent for the attorneys too. I absolutely love it!"
Ana F.
Case Manager - Law Practice
Great Tool for Client Contact and Success
"I can text with the client seamlessly and get instant feedback. Also great for increasing Google reviews!"
Sheila H.
Managing Partner - Legal Services
Deliver Exceptional Client Service While Reclaiming Hours of Billable Time
The client intelligence platform that helps forward-thinking law firms eliminate repetitive status updates and focus on what matters—winning cases.