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“We have attorneys, hearing representatives & staff throughout the state, so I don't get to see their interactions with clients every single day. Using the firm insights tab, I actually have a separate screen with information always up so that I can see what our clients think about their interactions with each one of our staff members on a updated real time basis.”
“Case Status allows us to tell our clients, 'All of the questions you can ever think of are going to be answered in this App. The firm can answer them for you as well, just message us.' That's when the client knows they are with the right law firm. And that trust and confidence carries all the way through to the trial."
"Case Status is common sense for any law firm that needs to regularly communicate with their clients. We tell our clients to wear their seatbelt, right? everybody knows that's common sense. So think of Case Status like a seatbelt. It'll protect you. It'll keep you safe, and it'll get you where you're going in one piece."
Clients don’t always want to call; they want to self-serve
Gary Winter discusses how practicing law is like flying an airplane. "The practice of law is a business. It does need systems, it does need checklists, it does need organization. You have to approach it that way. It actually takes the stress factor down when you do that."
C.R. Wannamaker showcases the value of working with them: putting all the case info, comms, & other details into the client's smartphone.
Marc Whitehead & Associates not only partnered with the right technology, but also with the right people. See how the human element can make all the difference.
Richard Harris Law Firm stays ahead of consumer trends by delivering the best client engagement with Case Status.
Clarkson Law Firm leverages Case Status to scale client experience and maximize the reach and impact of the team.
Lyfe Law takes full advantage of consumer-preferred technology to expedite claims and grow the firm.
Connecticut Trial Firm drives the best client experience with Case Status, as measured by a NetPromoter, with a score over 80, more than 2X the industry average.
The team at Daggett Shuler take a big picture approach to apply best operational execution to their law firm, the same employed by the top-rated consumer brands outside of law.
Reaching clients who don’t even have an email? No problem! Learn how Case Status helped GG&F put each client’s case within arms reach.
Blade Thompson Injury Law leverages Case Status to scale client experience and maximize the reach and impact of the firm.
Pond Lehocky transformed the way they engage with clients to drive outstanding customer satisfaction while at the same time delivering operational efficiencies and excellence.