“We have attorneys, hearing representatives & staff throughout the state, so I don't get to see their interactions with clients every single day. Using the firm insights tab, I actually have a separate screen with information always up so that I can see what our clients think about their interactions with each one of our staff members on a updated real time basis.”
“Case Status allows us to tell our clients, 'All of the questions you can ever think of are going to be answered in this App. The firm can answer them for you as well, just message us.' That's when the client knows they are with the right law firm. And that trust and confidence carries all the way through to the trial."
"Case Status is common sense for any law firm that needs to regularly communicate with their clients. We tell our clients to wear their seatbelt, right? everybody knows that's common sense. So think of Case Status like a seatbelt. It'll protect you. It'll keep you safe, and it'll get you where you're going in one piece."
Reaching clients who don’t even have an email? No problem! Learn how Case Status helped GG&F put each client’s case within arms reach.
Pond Lehocky transformed the way they engage with clients to drive outstanding customer satisfaction while at the same time delivering operational efficiencies and excellence.
We believe new software should be easy to adopt, and it should be exciting and fun to implement because it’s for the benefit of your clients. Start incorporating best practices in client management alongside the other thought leaders and innovators in the industry.Let's Talk