The Leading NuLaw Integration for Client Experience

Built on Salesforce, NuLaw supports a firm’s daily operations by keeping clients, cases, time, documents, finances more perfectly organized in one place while being customizable to your firm’s needs.

Law Firms on NuLaw can radically transform Client Engagement.

Case Status is the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with NuLaw via Salesforce will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

Client Engagement

We help NuLaw firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment NuLaw with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone via a 5-star App.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.

Law Firms on NuLaw can radically transform Client Engagement.

30%
Decrease in Phone Calls Within Weeks
90%
Reduction in Emails From Clients
130%
Net Promoter Score Increase from Average
800%
Increase in 5-Star Google Reviews

How This Integration Works with Case Status

Helpful Resources to Get Started

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

NuLaw

Integration FAQs

Will my team have to double-enter case updates in both NuLaw and Case Status?

No. Case Status integrates with NuLaw so your team continues working inside NuLaw while updates sync automatically into Case Status.

Are client messages and photos sent through Case Status automatically saved in NuLaw?

Yes. Client communications and attachments sync back to the corresponding NuLaw matter.

How does Case Status handle custom fields in NuLaw?

Mapped NuLaw fields ensure relevant case data displays correctly and supports automated updates.

How does the NuLaw and Case Status integration handle private versus public notes?

Internal NuLaw notes remain private. Only client-facing updates appear in Case Status.

If I add a new lead or contact in NuLaw, how quickly will they appear in Case Status?

New contacts and matters sync automatically, usually within minutes.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.