Immigration Law Software

Guide clients through USCIS with clarity.

Centralize updates, secure messaging, and document collection so immigration clients always know what’s next—from petition to interview to approval.

User interface showing a secured conversation with Camila Garcia, a message editor with formatting options and tone settings, claim progress indicating approval for case #4567, and predictive client sentiment for case ID 00396 with client Mannie Honda marked as Promoter.

Transform Client Anxiety Into Confidence With Purpose-Built Features

Notification banner stating 'Your claim is approved' for Case #4567 with a blue 'See detail' button on a light blue background.

Real-Time Claim Updates

Automate USCIS steps—receipt, biometrics, interview, RFE/NOID, decision—so clients always know what’s next.
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Secure Mobile Client Portal

Timelines, messages, and documents in a 5-star app clients actually use—anytime, anywhere.
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Built-In Translation Tools

Bridge language gaps instantly so attorneys, staff, and clients stay aligned—no external apps needed.
User interface showing predictive client sentiment with Case ID 00396 for client Mannie Honda labeled as Promoter with a green progress bar.

Client Satisfaction Tracking

Monitor sentiment, trigger follow-ups, and request reviews at the right moments to grow referrals.
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Secure Document Sharing

Route questions and gather evidence in one encrypted thread, organized by matter and searchable.
A progress bar labeled Your Claim Progress with blue segments showing partial completion against a light blue background with various circular icons surrounding it.

Case Management Integration

Keep client-facing comms in Case Status while your CMS handles internal records—no double entry.

Enterprise-Grade Security for Sensitive Claimant Data

Secure and Easy to Use

No links or passwords to chase—claimants use our 5-star app with built-in 2FA. Encrypted push replaces risky email/SMS, and clients can safely upload medical records, proof-of-use, questionnaires, and retainer docs.

SOC 2 Type II Certification

Independently audited controls for security, availability, and confidentiality across claimant communications and evidence—from intake to MDL resolution. HIPAA/GDPR-ready, monitored and hosted on trusted infrastructure.

Bank-Level Encryption

All messages, files, and case data are protected with 256-bit SSL/TLS in transit and strong encryption at rest—keeping high-volume mass tort datasets secure at every step.

Role-Based Access Controls

Granular permissions with full audit trails ensure only authorized team members access sensitive information (income statements, means-test docs, tax returns).

Real Results From Leading Immigration Law Firms

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Communication is the most important thing with clients. Case Status with MerusCase makes client engagement simple for workers' compensation. We've achieved 76% client engagement in just 3 months, 2.2-hour response time versus the 48-hour industry average, 9.3 average feedback rating, and 71 Net Promoter Score while saving 120 staff hours in 6 months.
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We are a client-centered and results-driven law firm, dedicated to providing responsive and effective legal representation. By integrating Case Status with Meruscase, we significantly enhanced our client engagement, reduced response times, and improved overall client satisfaction while efficiently managing cases and keeping clients informed at every step.
Mark Thomas Injury Lawyers logo with tagline 'Right Firm—Right Now' featuring green and gold text and design elements.
Case Status helped us scale our client-first approach as we grew. The 5-star app allows clients to self-serve information, reducing inbound calls while we respond to important messages within 4.2 hours versus the 48-72 hour industry average. We've saved 366 hours in nine months and achieved more than double the industry average for client satisfaction.

Ready to Modernize Immigration Client Communication?

See how firms streamline updates, collect evidence faster, and deliver a calmer client experience—from petition to approval.
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Calculate Your Immigration Practice ROI

Automated milestones and a 24/7 portal cut “status-check” calls, speed evidence collection, and keep biometrics/interviews on schedule. Model hours saved, savings, and payback.

Frequently Asked Questions

What is immigration client engagement software?

A client-facing layer that centralizes updates, messaging, and document requests so clients always know next steps without phone-tag. Learn more in Client Portal.

How does it help with USCIS timelines?

Automated milestones mirror real steps—receipt notices, biometrics, interview scheduling, RFEs/NOIDs, and decisions—keeping clients prepared. See Automated Updates.

Which immigration matters does it fit?

Family-based petitions, adjustment of status, consular processing, employment-based, naturalization, humanitarian, and more; review Features.

Can clients securely upload evidence?

Yes—IDs, civil docs, translations, financials, employer letters, medicals, and forms upload inside encrypted threads.

Does this replace our case management system?

No—Case Status complements your CMS; client-facing comms live here while internal records stay in your system. See Integrations.

Can we track satisfaction and request reviews?

Built-in NPS and feedback prompts help you track sentiment, intervene early, and request reviews from happy clients. See NPS & Reviews.

Elevate your client experience

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.