Not Just Software. A Measurable Advantage.

Your Next Growth Investment That Pays Dividends

Case Status makes it easy to scale client communication and client experience strategy with pricing that fits your firm and drives your law firm business equation. Whether you’re looking to reduce operational noise or are ready to transform client satisfaction into referrals and revenue, we have a plan for you.

Trusted by leading law firms around the globe

Compare Plans At A Glance

Investment Area

Engage Tier

Built for growing firms solving fundamental communications & engagement challenges.

Experience Tier

Built for firms that are scaling client engagement and want to take firm outcomes to the next level.

Client Communication

Centralize all updates into one branded channel — cutting inbound calls/emails by up to 80%.

All Engage benefits plus partner & co-counsel collaboration — keeping every stakeholder aligned, reducing delays, and accelerating case outcomes.

Key Features

Standard message automations

Direct messaging

Push notifications & SMS

Bulk messaging

File uploads

Messaging templates

Key Features

Standard message automations

Direct messaging

Push notifications & SMS

Bulk messaging

File uploads

Messaging templates

Automation

Standard automations (reminders, updates, NPS requests) free staff from routine outreach, saving 1,329 hours/year.

Unlimited, configurable automations across workflows — enabling faster case progression and consistent client touchpoints at scale.

Key Features

Unlimited use of 8 standard automations

Appointment reminders

Case updates

NPS requests

Auto-responses

Key Features

Unlimited use of all standard and configurable automations across your workflows

Client Intelligence AI

AI-assisted messaging reduces response time and client anxiety, boosting satisfaction and staff productivity.

Advanced AI (triage, predictive NPS, sentiment insights) identifies at-risk clients, protecting $192K+ in revenue annually.

Key Features

Recommended responses

Urgency filters | Summary

Message Translation

Immersive UX Translation

Key Features

Recommended responses

Urgency filters | Summary

Triage

Predictive NPS

Client Intelligence Insights

Client Satisfaction

Track NPS/CSAT and proactively improve service — fewer complaints, more positive reviews.

Predictive NPS + deeper insights double referrals and generate $200K+ in new revenue per year.

Key Features

NPS

CSAT measurement

Key Features

NPS

CSAT measurement

Predictive NPS

Deeper client insights

Workflow

Manage appointments, activities, and checklists to reduce bottlenecks and keep cases moving.

Full workflow automation with calendar sync & document signing — accelerating velocity by an average of 65 days.

Key Features

Appointments

Activity tracking

Checklists

Treatment tracking

Key Features

Appointments

Activity Tracking

Checklists

Treatment Tracking

Document signing

Calendar

Marketing and Reputation

Capture reviews and referrals directly from satisfied clients — turning service into reputation.

Grow reviews exponentially, power lead generation via Statusphere, and capture video testimonials — fueling measurable growth in client intake.

Key Features

Review Requests | Referral requests

Drip campaigns

Key Features

Review Requests

Referral Requests

Drip campaigns

Video Testimonials

Lead generation via Statusphere

Full custom branding

Integrations

Connect Case Management System (CMS) & calendar for seamless staff workflow.

Expanded integrations ensuring end-to-end firm intelligence and growth tracking.

Key Features

CMS

Calendar (where available)

Key Features

CMS

Calendar

Intake

API

Branding

Branded client mobile app with your logo/colors — presenting a modern, professional image.

Full white-label experience, including custom app icon — positioning your firm as a market leader.

Key Features

Core branding (logo, custom colors)

Key Features

Core Branding (logo, Customer colors)

Full branding (custom app icon)

Advanced white-label options

Data & Analytics

Foundational dashboards give visibility into client activity, staff efficiency and return on investment.

Advanced Client Intelligence AI insights reveal client trends and satisfaction drivers — turning experience into a growth engine.

Key Features

Basic dashboards & reports

Key Features

Client Intelligence Insights

Deeper insights into client trends

Engage Tier

Built for growing firms solving fundamental communications & engagement challenges.

Client Communication

Centralize all updates into one branded channel — cutting inbound calls/emails by up to 80%.

Key Features

Standard Message Automations

Direct Messaging

Push notifications & SMS

Bulk messaging

File uploads

Messaging templates

Automation

Standard automations (reminders, updates, NPS requests) free staff from routine outreach, saving 1,329 hours/year.

Key Features

Unlimited use of 8 standard automations

Appointment reminders

Case updates

NPS requests

Auto-responses

Client Intelligence AI

Standard automations (reminders, updates, NPS requests) free staff from routine outreach, saving 1,329 hours/year.

Key Features

Recommended responses

Urgency filters

Summary

Message Translation

Immersive UX Translation

Client Satisfaction

Track NPS/CSAT and proactively improve service — fewer complaints, more positive reviews.

Key Features

NPS

CSAT measurement

Workflow

Manage appointments, activities, and checklists to reduce bottlenecks and keep cases moving.

Key Features

Appointments

Activity tracking

Checklists

Treatment tracking

Marketing and Reputation

Capture reviews and referrals directly from satisfied clients — turning service into reputation.

Key Features

Review Request

Referral Requests

Drip campaigns

Integrations

Connect Case Management System (CMS) & calendar for seamless staff workflow.

Key Features

CMS

Calendar (where available)

Branding

Connect Case Management System (CMS) & calendar for seamless staff workflow.

Key Features

Core branding (logo, custom colors)

Data & Analytics

Foundational dashboards give visibility into client activity, staff efficiency and return on investment.

Key Features

Basic dashboards & reports

Experience Tier

Built for firms that are scaling client engagement and want to take firm outcomes to the next level.

Client Communication

All Engage benefits plus partner & co-counsel collaboration — keeping every stakeholder aligned, reducing delays, and accelerating case outcomes.

Key Features

Standard message automations

Direct messaging

Push notifications & SMS

Bulk messaging

File uploads

Messaging templates

Automation

Unlimited, configurable automations across workflows — enabling faster case progression and consistent client touchpoints at scale.

Key Features

Unlimited use of all standard and configurable automations across your workflows

Client Intelligence AI

Advanced AI (triage, predictive NPS, sentiment insights) identifies at-risk clients, protecting $192K+ in revenue annually.

Key Features

Recommended responses

Urgency filters | Summary

Triage

Predictive NPS

Client Intelligence Insights

Client Satisfaction

Predictive NPS + deeper insights double referrals and generate $200K+ in new revenue per year.

Key Features

NPS

CSAT measurement

Predictive NPS

Deeper client insights

Workflow

Full workflow automation with calendar sync & document signing — accelerating velocity by an average of 65 days.

Key Features

Appointments

Activity Tracking

Checklists

Treatment Tracking

Document signing

Calendar

Marketing and Reputation

Grow reviews exponentially, power lead generation via Statusphere, and capture video testimonials — fueling measurable growth in client intake.

Key Features

Review Requests

Referral Requests

Drip campaigns

Video Testimonials

Lead generation via Statusphere

Full custom branding

Integrations

Expanded integrations ensuring end-to-end firm intelligence and growth tracking.

Key Features

CMS

Calendar

Intake

API

Branding

Expanded integrations ensuring end-to-end firm intelligence and growth tracking.

Key Features

Core Branding (logo, Customer colors)

Full branding (custom app icon)

Advanced white-label options

Data & Analytics

Advanced Client Intelligence AI insights reveal client trends and satisfaction drivers — turning experience into a growth engine.

Key Features

Client Intelligence Insights

Deeper insights into client trends

Case Status Delivers Value in 4 Key Ways

Your monthly investment is a fraction of the value delivered back with time saved, faster resolutions, and growth.

Simplify Client Communications

1,329 staff hours saved per year with AI-driven communication and automation — freeing your team to focus on advancing cases, not chasing updates.

Deliver A Stellar Client Experience

65 days faster case velocity on average — meaning more cases closed, less time on desk, and earlier revenue recognition.

Unleash Law Firm Outcomes

Predictive insights and sentiment tracking help retain clients before they churn — safeguarding $192K+ in annual revenue for the average firm.

Grow Your Law Firm

Up to 1,300% ROI in year one — as firms double referrals, grow reviews 8×, and generate $200K+ in new client revenue while reducing operational costs.

A flowchart diagram titled "Calculating Firm Income." The diagram shows icons and labels for business metrics that are inputs to the calculation. One path includes Qualified %, Prospects, Fee Velocity, and Avg Fee. A second path includes Retained %, Contact %, and Operational Expenses.

Our Pricing Philosophy: An Investment in Growth

Case Status is designed to pay for itself many times over. With happier clients, your firm closes cases faster, boosts referrals, and generates more revenue per case. Most firms see measurable ROI within the first quarter or two of implementation with a strong commitment to their investment.

Calculate ROI

Don’t Take It From Us, Hear It From Our Users

Case Status: The Future of Client Communication

“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”

John H.

Database Administrator - Legal Services

Our clients and staff love this program.

"Clients love this program because they have an easy app to use to communicate with their assigned paralegals. Staff like this app because it saves them time in conveying simple information and reduces telephone calls. Case Status is a stand-alone website; however, ours runs in a frame within our Litify program. Case Status has assigned us a Customer Support person who touches base weekly...."

Howard O.

Managing Partner - Law Practice

Most Efficient Way to Communicate with Clients

"Keeps all client communication in one place and away from email inboxes"

Christy G.

Managing Partner - Legal Services

Vice President of Business Development & Operations

"Utilizing Case Status is one of the most effective ways to ensure consistent and efficient client communication. It eliminates the need to track email recipients or missed calls manually, streamlining internal coordination. Clients remain well-informed about the status of their matters and feel genuinely valued throughout the process. Also, the product was very easy to implement, and their..."

Paul G.

Vice President of Business Development & Operations - Legal Services

Communicate Quickly & Share Documents & Photos

"I love how Case Status seamlessly integrates with our case management software Neos. We can quickly text, send photos & documents, & give clients an outline of their case all in one place."

Brianna W.

Pre-Litigation Legal Assistant - Legal Services

CS is a life saver for law firm staff!

"My favorite part is how much time is saved by using Case Status. Next, I would say I love the AI integration that suggests prompts for responses to clients, its very accurate and being able to change the tone of the text is so useful! Next, Id say I love the CMS integrations... when clients send documents, they go straight into our file!"

Kaley L.

Pre Litigation and Operations Manager - Legal Services

Simplifies my life and improves my clients' experience

"It automates a lot of my client communication and makes client communication substantially easier. The automatic translation feature is incredible."

Jordan C.

Attorney/Cultural Ambassador - Law Practice

Best time saving tool for lawyers!

"Time is money, and Case Status saves me so much of it when it comes to client communication. Clients need fewer updates because they can easily track their case progress on their own, and best of all, the message gets automatically copied into the file—no more wasting time copy-pasting. It keeps everything transparent for the attorneys too. I absolutely love it!"

Ana F.

Case Manager - Law Practice

Great Tool for Client Contact and Success

"I can text with the client seamlessly and get instant feedback. Also great for increasing Google reviews!"

Sheila H.

Managing Partner - Legal Services

Frequently Asked Questions

How does Case Status help my firm get set up?

Committed firms are live in under 30 days, with guided onboarding and best practices to accelerate ROI.

What integrations are available?

Case Status integrates with major case management systems, calendars, and intake tools — plus an API for advanced needs.

How does Case Status protect client data?

We are SOC 2 Type II certified, HIPAA compliant, and built specifically for the confidentiality requirements of legal professionals.

How does the investment model work?

Pricing scales with your firm. Whether you’re investing in operational efficiency (Engage) or full client experience transformation (Experience), your cost aligns with your caseload and staff size.

What does ongoing support look like?

Dedicated customer success, training resources, and continuous platform innovation — ensuring your firm stays ahead of client expectations.

How can client experience software improve my law firm?

Firms that modernize the client journey report faster case resolution, reduced staff burden, higher client satisfaction, and significant increases in reviews, referrals, and revenue.

Ready To See The ROI?

Watch how our platform transforms client interactions. See AI-driven suggestions streamline your communication process.

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