4.7 • 51+ Ratings
Law Firm Staff

4.9 • 40,000+ Ratings
Law Firm Clients

Give Clients the Updates They Need—Without the Disruption You Don’t.

Replace check-in calls with proactive communication and self-service case information from your Case Management System.

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Trusted by leading law firms around the globe

Eliminate the noise of client communication—freeing your team to focus on legal outcomes, not inboxes or ringing phones

Problem You Might Be Facing

The Impossible Choice

Hire more staff or sacrifice service quality? Manual client communications create bottlenecks that limit growth and burn out teams.

Our Solution

Operational Chaos Eliminated

With centralized messaging, intelligent automation, and real-time updates, scale your practice without scaling your problems.

How We Helped

Hours Saved

Improve operational efficiency - Our platform provides productivity and efficiency and gives you hours back. Allowing you to focus on legal work and avoiding staff burnout

4 Ways Case Status Wins Your Time Back

Enhance your firm's image by increasing positive reviews and referrals. Leverage automated tools to promote your services effortlessly.

Centralize Communication

Every message, document, and update lives in one branded mobile platform, directly integrated with your case management system.

Automate The Busywork

Send proactive updates, appointment reminders, and document requests—without lifting a finger.

Let AI Do The Heavy Lifting

Flag urgent needs, respond in seconds with AI assist, predict sentiment, and translate in 140+ languages.

Deliver Trust In Seconds

Clients get the transparency and real-time access they expect— in a way that's fast, clear, and deeply human.

Make Every Client Update Effortless

A single solution built into your CMS to inform, educate, remind, and resolve—that saves hours every week.

All Your Clients on One Channel

Deliver a firm-branded mobile app for self-service information, giving clients instant access without the need for extra staff time. Say good-bye to email and texts.

Case status update notification. A message alerts the user: “New Update On Your Case. The status of your case has changed from Interview Requested to Attorney Review.” Below, the case details panel shows “Case is open and active” and “Stage 3: Attorney Review.”

Real-Time Updates for Clients, No Work for Staff

Keep clients informed with automatic updates and related messaging tied to case stages and other triggers, ensuring the right information reaches them at the right moment.

Checklists, Documents & Appointments

Send reminders and checklist items so clients never miss an appointment or delay case progress. When they stay organized, the case moves faster.

Secure Messaging

Reduce back-and-forth phone tag with secure, centralized messaging that helps cases move forward faster. All messaging originates from your CMS to the client on their smartphone.

Case Status AI dashboard with case overview, client sentiment, and follow-up items.

AI Assist

Leverage Client Intelligence powered case summary, urgency filters, recommended responses, translation, triage, predictive NPS —integrated directly within your CMS.

Case management dashboard for Dwight Schrute, Case #4567. Tabs include Summary, Messages, Tasks, Documents, and Appointments. The Tasks tab is active, showing open tasks such as “Upload your driver’s license” and “Send checklist,” both with due dates of September 5.

Time Savings

Save hours each week by automating communication tasks, freeing your team to focus on higher-value legal work.

Tailored benefits for every legal role

Tailored Benefits For Every Legal Role

Managing Partners & Attorneys

Ensure every client interaction reflects your firm’s brand standards without requiring constant oversight. By keeping clients on track with their tasks, you reduce time-on-desk and increase overall case value, while video messaging lets you embed your face and voice throughout the client journey to build stronger connections.

Law Firm Operations & IT Leaders

Easily monitor satisfaction across clients, staff, and offices while identifying performance gaps to coach and support your team with data-driven insights. Streamlined communication helps eliminate bottlenecks, enabling your firm to deliver consistent, scalable, and high-quality service.

Paralegals & Case Workers

Spend more time focusing on legal work and case strategy rather than chasing updates. Gain visibility into client activity to take timely action and keep cases moving forward, while proactive updates— even when there’s “no update”—help maintain trust and prevent communication breakdowns.

Smiling young man in a suit and tie with neatly styled brown hair against a white background.

For Marketing Leaders

Maximize marketing efficiency by eliminating wasted ad spend on clients already trying to reach you. Capture more positive reviews to strengthen your Google rating and SEO, and generate higher referral volumes with automated satisfaction-based requests that keep growth compounding.

Transform Your Communication: Proven Results That Speak Volumes

Experience a significant reduction in client communication overload. Our platform has helped firms achieve 30% fewer calls and 50% fewer emails.

30%

Reduce unnecessary calls and streamline your workflow.

50%

Minimize client emails for a more efficient practice.

Survey result screen with progress indicator. The interface shows a rating scale from 1 to 5, labeled "Not at all" to "Very Productive," with the current selection set to 3. Above the scale, text reads "Calculating your result" with an hourglass icon.

Discover Your Time Savings Potential

Our Time-Savings Calculator helps you estimate how much time you can save with streamlined client communications. Input your current client interaction metrics to see the potential impact on your practice.

Calculate ROI

See Our Client Experience In Action

Explore how our platform enhances client interactions. Watch our demo to see real-time updates and feedback mechanisms that keep clients informed and engaged.

Frequently Asked Questions

What problem does Case Status solve?

It reduces endless calls and emails by giving clients self-serve, 24/7 updates in one secure app.

How does it improve firm efficiency?

Automated updates and centralized communication cut manual client messaging time by up to 80%, saving mid-size firms nearly $500K a year.

What outcomes can I expect?

- Faster response times
- Fewer interruptions for staff
- Happier clients who trust they’re “in the loop”

Will it integrate with my systems?

Yes. Case Status connects seamlessly with leading case management software to keep data synced automatically.

Experience Seamless Communication with AI Assistance

Watch how our platform transforms client interactions. See AI-driven suggestions streamline your communication process.

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