4.9★ from 50k+ ratings
4.7 ★ from law firm staff
Trusted by 600+ firms
Your Clients Are in the Dark.
Your Staff Is Paying the Price.
Reduce repetitive status update calls, centralize communication within your existing case management system, and capture valuable feedback before clients disengage.
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Sound Familiar?
Clients call constantly
“What’s going on with my case?” is your team’s most-answered question.
Communication is everywhere
Texts, emails, phone calls, portals. Nothing is centralized so things fall through and there’s lack of visibility.
Reviews don’t reflect your work
You’re settling hundreds of cases but only getting a handful of reviews a month.
Unhappy clients blindside you
You find out a client is frustrated when they leave, not while you can still fix it.
Staff is stretched thin
Paralegals and case managers spend hours on status updates instead of moving cases forward.
Referrals feel inconsistent
You know you do great work, but your referral pipeline doesn’t reflect it.
One Platform to Handle All Client Communications
Case Status connects to the case management system your team already uses. No new workflows to learn. No double entry. Your staff works where they always have and clients get the experience they deserve.
Connect to your CMS
Clio, MyCase, FileVine, SmartAdvocate, Neos, Salesforce, and more. We’re already integrated with the systems you use.
Communicate through a branded app
Real-time status updates, secure messaging, document uploads, and video all in your firm’s branded experience. No passwords for login required.
Automatically ask for reviews and referrals
Measure client satisfaction at every stage and automatically ask happy clients for Google reviews and referrals right when they’re most likely to say yes.
Client Experience as a Differentiator for Growth
Stop guessing who to ask for a review. Case Status identifies your happiest clients automatically, then makes the request when they’re most likely to say yes.
1
Ask at every stage
A simple satisfaction question is tied to Net Promoter Score.
2
Spot your promoters
Clients who score 9 or 10 are ready to recommend your firm.
3
Make the request instantly
No awkward conversations. No relying on staff to remember.
For firms that depend on SEO and local search, a consistent stream of quality Google reviews builds the engine for long-term organic growth.
See More Customer Stories
“We use Case Status® across the board in our Workers’ Comp and SSD departments, with close to 15,000 active clients using the app to receive updates and communicate with our team. The recently added AI features, especially message prioritization, have been a game changer. As you can tell, I’m a big believer in the product.“
Before using Case Status
4.6 rating with 417 reviews
After using Case Status
4.8 rating with 3,000+ reviews in 24 months
Built Into the Software You Already Use
Case Status isn’t another system to manage. It’s the communication layer that lives inside your case management platform. Your staff works where they always have. Everything syncs automatically.
Keep Clients Informed Without Burning Out Your Team
Give clients the visibility they expect without adding more work to your staff. Case Status keeps clients informed, centralizes communication, and automates routine updates.
Growth Without Growing Pains
The firms scaling fastest aren’t just adding staff. They’re building systems that let them serve more clients without the proportional increase in overhead.
SSD Firm · Charleston, WV
2X Cases in one year
The same team handled twice the caseload while staff morale increased and the standard of care stayed high.
Growing PI Firm · Chicago
40% Year-over-year growth
Case volume grew without proportional staff increases, while Google reviews doubled in 12 months.
Large PI Firm - Kansas City
35% increase in case velocity
Faster client updates meant fewer delays, helping a firm move cases through faster and increase yearly revenue per attorney
Why Choose Case Status?
More than 500+ firms and over one million clients experience the law through Case Status. Listen to real stories of how Case Status has streamlined communications and helped law firms grow direct client referrals and online reviews.
4.9 • Tens of Thousands of Ratings
Law Firms Love Us, Your Clients Love You
Don’t Take It From Us, Hear It From Our Law Firm Users on G2
Case Status: The Future of Client Communication
“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”
John H.
Database Administrator - Legal Services
G2 Review
Our clients and staff love this program.
"Clients love this program because they have an easy app to use to communicate with their assigned paralegals. Staff like this app because it saves them time in conveying simple information and reduces telephone calls. Case Status is a stand-alone website; however, ours runs in a frame within our Litify program. Case Status has assigned us a Customer Support person who touches base weekly...."
Howard O.
Managing Partner - Law Practice
G2 Review
Most Efficient Way to Communicate with Clients
"Keeps all client communication in one place and away from email inboxes"
Christy G.
Managing Partner - Legal Services
G2 Review
Vice President of Business Development & Operations
"Utilizing Case Status is one of the most effective ways to ensure consistent and efficient client communication. It eliminates the need to track email recipients or missed calls manually, streamlining internal coordination. Clients remain well-informed about the status of their matters and feel genuinely valued throughout the process. Also, the product was very easy to implement, and their..."
Paul G.
Vice President of Business Development & Operations - Legal Services
G2 Review
Communicate Quickly & Share Documents & Photos
"I love how Case Status seamlessly integrates with our case management software Neos. We can quickly text, send photos & documents, & give clients an outline of their case all in one place."
Brianna W.
Pre-Litigation Legal Assistant - Legal Services
G2 Review
CS is a life saver for law firm staff!
"My favorite part is how much time is saved by using Case Status. Next, I would say I love the AI integration that suggests prompts for responses to clients, its very accurate and being able to change the tone of the text is so useful! Next, Id say I love the CMS integrations... when clients send documents, they go straight into our file!"
Kaley L.
Pre Litigation and Operations Manager - Legal Services
G2 Review
Simplifies my life and improves my clients' experience
"It automates a lot of my client communication and makes client communication substantially easier. The automatic translation feature is incredible."
Jordan C.
Attorney/Cultural Ambassador - Law Practice
G2 Review
Best time saving tool for lawyers!
"Time is money, and Case Status saves me so much of it when it comes to client communication. Clients need fewer updates because they can easily track their case progress on their own, and best of all, the message gets automatically copied into the file—no more wasting time copy-pasting. It keeps everything transparent for the attorneys too. I absolutely love it!"
Ana F.
Case Manager - Law Practice
G2 Review
Great Tool for Client Contact and Success
"I can text with the client seamlessly and get instant feedback. Also great for increasing Google reviews!"
Sheila H.
Managing Partner - Legal Services
G2 Review
4.9 • Tens of Thousands of Ratings
