Making Casual Business Communication The Norm
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The Results of Transformative Law Firms That Use Case Status
Communications with Case Status Drives Results
Faster Response
“Immediate” mobile communication speeds up communication with clients because it’s read and responded to quickly, takes less to write because it short form, and it’s delivered to the client on their phone which they always have on them. Spend less time on follow-up, information collection, and ultimately decrease the resources needed to run a case effectively..
Scale Your Client Communication
As your organization grows, emails and phone calls start falling through the cracks, slowing down cases. Drive scaleable communication with the most advanced filtering, mass messaging, and automation tools to scale your client service engine.
Exceed Client Expectations
Clients demand and deserve full communication and expectations about their case. Standardize your communication, build templates your responses, and exceed clients' expectations in the legal industry, which historically provides poor client service.
Is Your Head Spinning from Email to Phone to Text?
It's time to consolidate legacy channels into the one that reaches clients and scales for the firm.
Most law firms serving consumers take 48-72 hours to respond to incoming messages.By contrast Case Status firms only take 6.5 hours on average to respond because they consolidate client communications into a single channel for client and staff.
Casey TranslateTM
Imagine hiring a staff member to your firm that could speak 138 different languages.
It may seem impossible, but not for Casey AI. You can configure each client with their preferred language; Casey does the rest. Whether you are sending a 1:1 message or a bulk message, or looking at a message thread months after it was sent, Casey gives you instantaneous translation right in the messages UX. Learn More
Case Status Time Calculator
“...very strong and well organized. They even have an app the tracks your case live so you know exactly how your case is proceeding.”
“...has a client portal used for communication and if I sent a message, I never went 24 hours without a response from someone on the team.”
“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”