Grow with Happy Clients & Drip Campaigns







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Transformative Law Firms that use Case Status see Results
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Is Your Marketing Strategy Fueled by Reviews & Referrals?
Your marketing and intake approach should align with how clients make hiring decisions. Studies show that online reviews and direct referrals are the top influences. Case Status provides the tools to automatically nurture both, ensuring your firm consistently generates reviews and referrals without extra effort.
Happy Clients: Your Key to Growth
Stay Top of Mind with Drip Campaigns
Keep your firm in front of clients with a branded app they see daily. Leverage mass messaging to share videos, blog posts, and valuable content from your firm. Add a personal touch by automating birthday and holiday greetings, ensuring your firm remains memorable and engaged year-round.

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Identify Your Happiest Clients
At key points during their case, clients are asked how likely they are to recommend your firm to others, using a satisfaction metric called NPS (Net Promoter Score). This required feedback gives your firm clear visibility into client happiness, allowing you to easily identify your most satisfied clients and potential brand promoters.
Boost Reviews & Referrals
Knowing which clients are satisfied eliminates the guesswork when asking for reviews or referrals. Case Status helps firms identify happy clients 95% more efficiently, driving a 30% increase in client satisfaction and making it easier to turn positive experiences into glowing reviews and valuable referrals.

Discover how to expand your firm's reach and amplify its impact to the fullest.
Do Three Things: Delight, Measure, Ask
Frequently Asked Questions
Absolutely. In a recent survey, over 75% of clients said reviews and referrals were the key factors in choosing a law firm. Century Park Law, for example, skyrocketed their Google reviews from 86 to 239 in just 7 months, all 5-star reviews. Blade Injury Law, a sole practitioner, gained 104 5-star reviews in a single year.
Yes! Over 70% of our customers are plaintiffs' firms in the U.S. and Canada, with many serving clients who are low-income, Spanish-speaking, or elderly. Large firms like Richard Harris Law in Las Vegas report great success, showing that Case Status works across diverse client bases.
With Case Status, client satisfaction is tracked continuously through Net Promoter Score (NPS). Throughout the case, clients are prompted to rate how likely they are to recommend your firm. This gives you real-time visibility into client happiness. Happy clients are prime candidates for reviews, while unsatisfied clients can be prioritized for more attention—helping you boost reviews and improve relationships.
Browse Events
You care about your clients — but do they feel it? According to the 2025 Legal CX Report, nearly 80% of law firm clients feel uncared for. And just 21% felt their firm cared and asked for feedback.Join us for a data-driven session on:Why clients are often more anxious and less satisfied than firms realize
Discover how Sheila Hiestand, a solo practitioner who frequently goes head-to-head with massive law firms, is using tech like Neos, Case Status, and others to outpace the Am Law 50. In this fast-paced webinar, Sheila shares how automation, AI, and client portals help her and her staff deliver top-tier results without the burnout. Walk away with real-world strategies to scale your firm, wow clients, and win. The best part? No massive team required!
Go from overwhelmed to efficient; automate client communication with the Case Status & PracticePanther integration.