Grow Through Client Happiness

Take the guesswork out of reviews and referrals

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Is Your Marketing Effort Spray & Pray?

Your marketing & intake strategy should be anchored on how clients make the hiring decision.

59% of clients rely on a referral when hiring their legal team.
57% of clients rely on online reviews.
16% of clients rely on both.
Case Status Firms have the tools to automatically nurture both sources.

Pharrell Williams Said It Best: "Because I'm Happy!"

Shawn Lehocky

Chief Executive Officer at Pond Lehocky, LLP


800% Growth 5-star Reviews

With the foundation of better engagement in place, Pond Lehocky moved to measuring just how satisfied clients were using automated NPS surveys. They leveraged the built-in Google review component to encourage speaking up publicly. The result was 800% in 5-star Google reviews in just a few short months.

Ryan McKeen

Founder of Connecticut Trial Firm


300% Referral Growth

Referrals are the lifeblood of any successful law firm. Case Status gives Connecticut Trial Firm the opportunity to encourage their happy clients to refer new business. Connecticut Trial Firm Three times growth in referrals is a proof-point that a grateful client is a client for life!

Wendy Mejia

Operations Director at Lyfe Law


300% Referral Growth

Referrals are the lifeblood of any successful law firm. Case Status gives Connecticut Trial Firm the opportunity to encourage their happy clients to refer new business. Connecticut Trial Firm Three times growth in referrals is a proof-point that a grateful client is a client for life!

Do 3 Things:
Delight, Measure, Ask

Happy Clients: Your Key to Growth

Your greatest marketing asset is happy clients.
As a law firm looking to crack the marketing riddle, turning your clients into raving fans is one of the best ways to grow. Case Status provides engagement tools and client sat measurement needed to turn clients into brand promoters willing to say good things. We also provide the right channel and automation to make the timely "asks" for 5-star reviews and  direct referrals.

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Stay Front of Mind

When clients have a firm branded app on their phones, they are constantly seeing your branding. Utilize mass messaging functionality to send out videos and blog content from your firm. Automate happy birthday and happy holidays messages to add that extra touch.

Identify Happy Clients

Throughout the case, clients are asked how likely they are to refer your firm to a friend or colleague. This satisfaction tracking is called NPS. Clients are required to give a score, giving your firm full visibility into the happiness of your customers. 

Increase Reviews & Referrals

When you know which clients are satisfied, you take the guesswork out of who to ask for a review or referral. Case Status helps firms identify happy clients 95% more effectively, and increases client satisfaction by over 30%.

downloadable PDF

Automate Your Drip Nurture

Maximize your law firm growth with automated messages & notifications through Case Status.

The Ultimate SWIPE FILE

Frequently Asked Questions

Will this really help my firm grow?
Yes, when a group of clients was surveyed, over 75% stated that reviews and referrals were the primary way they decided which law firm to pick. Century Park Law increased their Google Reviews from 86 to 239 in 7 months, with each review being a 5-star review. Blade Injury law is a sole practitioner who gained 104 reviews in 12-months, with each being a 5-star review. 
My Clients are different, will they really use the app?
Yes, over 70% of our customers are plaintiffs firms in the US and Canada. Some of our biggest users are low-income, only speak Spanish, or elderly. We survey large law firms such as Richard Harris Law in Las Vegas.
We already ask for reviews, how will this help?
Throughout the case, clients are asked how likely they are to refer your firm to a friend or colleague. This satisfaction tracking is called NPS. Clients are required to give a score, giving your firm full visibility into the happiness of your customers. When you know who is satisfied, you know who to ask for a review. When you know who is unsatisfied, you know which clients to spend more time with.
With Case Status, 93% of clients open the Case Status app and find what they are looking for without contacting their law firm.
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