Master Your Net Promoter Score with Case Status University
Event Time:
You’re collecting client feedback—now it’s time to put it to work. In this value-packed session, our experts will show you exactly how to turn Net Promoter Score (NPS) insights into clear, measurable actions that strengthen relationships, boost referrals, and fuel your firm’s growth.
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Meet Our Esteemed Panelists:

Expert in optimizing Case Status accounts and helping customers reach their full potential with Case Status.

A master at empowering teams through education, Kyle specializes in guiding firms through successful onboarding and adoption of the Case Status platform.
About this event
What You’ll Learn:
• What NPS Really Means
Why it’s the gold standard for measuring client satisfaction in law firms.
• How to Set It Up the Right Way
Step-by-step guidance for getting clear, actionable feedback inside Case Status.
• Turning Data Into Action
Proven strategies for using NPS insights to improve client experience and drive growth.
Other Events
In today's competitive legal landscape, optimizing the intake & client journey is crucial to your firm's success. Your staff are traveling in parallel, with productivity and results constantly front of mind. So how can your team balance these parallel journeys and put data and information to work for all stakeholders? Join us for this insightful & actionable event. We've assemble a panel of experts who will break it down step by step. Cain Firm will help us all to understand how it plays out in the real-world.
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