CX Summit 2026
Join forward-thinking legal professionals, technology experts, and industry thought leaders at the legal industry’s premier Client Experience (CX) Summit. The Case Status® CX Summit™ is CLE accredited, allowing attendees to earn CLE credits through conference sessions at no additional cost.
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If you are interested in speaking at CX Summit, please apply here to be considered for the 2026 program.

If you are interested in exploring a sponsorship role at CX Summit, please reach out to cx-sponsors@casestatus.com to learn more.

Continuing Legal Education (CLE) Credits
Hotel Emeline
Located in the heart of downtown Charleston, Hotel Emeline offers a warm, welcoming stay that blends historic charm with modern comfort. Situated at 181 Church Street, this boutique hotel places you steps from Charleston’s renowned dining, culture, and historic district, making it an ideal home base for CX Summit.
We have secured exclusive room blocks with preferred rates for CX Summit attendees. Room block details and booking information will be released soon.
Frequently Asked Questions
Hosted by Case Status, the CX Summit is the premier gathering for legal professionals and innovators focused on client experience, technology, AI, data, and growth. Expect dynamic sessions, meaningful connections, and actionable takeaways.
The 2026 CX Summit will take place Wednesday, September 16 – Friday, September 18, 2026, at Hotel Emeline in downtown Charleston, South Carolina.
Yes. The Case Status® CX Summit™ is CLE accredited. Attendees are eligible to earn CLE credits by participating in conference sessions at no additional cost. State-specific accreditation details will be shared closer to the event.
- Wednesday, Sept. 16: Afternoon registration and Welcome Reception
- Thursday, Sept. 17: Full day of programming followed by offsite dinner
- Friday, Sept. 18: Morning programming and closing lunch, concluding early afternoon
The full agenda and session details will be released soon.
We’ve secured exclusive room blocks with discounted rates at Hotel Emeline for CX Summit attendees. Booking details will be shared when registration opens and included in your confirmation email.
Hotel check-in begins at 4:00 PM and checkout is at 11:00 AM. Early check-in and late checkout are not guaranteed but have been noted with the hotel.
To accommodate travel, luggage storage will be provided on Wednesday and Friday for guests.
- Access to all general sessions, panels, and breakouts
- Entry to the Wednesday’s Welcome Reception, Thursday Event Dinner, and Friday Closing Lunch
- Breakfast and lunch on Thursday and Friday
- Access to discounted hotel room block (while supplies last)
Yes. Firms registering three or more attendees may be eligible for group pricing. Please reach out to cx-summit@casestatus.com for to discuss custom pricing.
Yes. Attendance is intentionally capped to preserve the quality of conversations and networking. Some ticket tiers and experiences have limited availability.
All ticket sales are final. However, you may transfer your ticket to a colleague at no cost until Wednesday, September 16, 2026.
If you purchased the ticket, refer to your registration confirmation email for transfer instructions.
If you did not purchase the ticket, email cx-summit@casestatus.com with the new attendee’s name, title, company, and email.
Refunds outside of this policy may be considered on a case-by-case basis for documented emergencies (e.g. medical issues or significant travel disruptions). Please reach out to cx-summit@casestatus.com to discuss your situation.
CX Summit is designed for law firm leaders and operators who are focused on improving client experience, scaling operations, and leveraging technology and AI strategically.
CX Summit is designed for law firm leaders and operators who are actively invested in improving client experience, operational maturity, and long-term growth. Those looking for a traditional trade show, sales-heavy presentations, or introductory-level content may find the experience is not the right fit.
Yes. The summit includes dedicated networking opportunities, curated introductions, and sponsor activations
Yes. The official event app will launch before the event. Attendees will receive access to build their schedule, connect with others, and receive live updates.
Business casual is encouraged. Comfortable shoes are recommended for walking to nearby venues. Charleston weather in September can be warm during the day and cooler in the evenings, so layers are advised.
Yes. Please email cx-summit@casestatus.com with your dietary requirements and our team will accommodate labeled meals accordingly.
Yes. By attending, you consent to being photographed or recorded for promotional purposes. Please contact our team in advance if you have concerns.
Yes. Sponsorship opportunities are limited and curated to align with the CX Summit audience and experience. To explore sponsorship opportunities, contact cx-sponsors@casestatus.com.

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