At Case Status, we hold the highest regard for security and privacy. Safeguarding the data we handle, including the personal information of our customers and their clients, has always been and will always be our top-most priority. We believe in an unwavering dedication to ensure a secure and compliant environment is reflected in every aspect of our operations, from our structural framework to our educational pursuits and even our recruitment process.
"Radical transformation of client engagement isn't just on the surface. This vision runs deep into the technology and systems that help each firm scale a better brand experiences and optimal operation excellence. A fundamental pillar of our platform is performance and security. We continually make a concerted effort to prioritize information security, data privacy and compliance initiatives across our platform. Protecting our customers and their data is a top priority. "
- Charles Lane, Chief Technology Officer - Case Status
The essence of a strong security culture permeates every level of our organization. From the moment potential employees join our ranks, we emphasize the significance of security. Thorough background checks are conducted, ensuring that only individuals committed to upholding our security policies become part of our team. Upon onboarding, all employees receive comprehensive security training, enabling them to understand and implement our stringent security measures. Regular training sessions are conducted throughout their tenure, keeping their knowledge up to date with the latest security practices. We strive to foster a robust security culture among all our employees, recognizing that each team member plays a vital role in fortifying our defenses against potential security breaches.
At Case Status, we leave no stone unturned when it comes to protecting our clients' data. All employees are mandated to adhere to our rigorous password security and lockout policy. Furthermore, they are required to utilize two-factor authentication (2FA) and maintain a secure Wi-Fi connection, safeguarding against unauthorized access.
Our IT developers are well-versed in industry-leading coding and development practices. They are equipped with the knowledge of implementing the principle of least privilege when granting access rights, minimizing potential security risks. By incorporating two-factor authentication (2FA) procedures across all feasible areas, we fortify our defense mechanisms. Moreover, multiple layers of encryption are meticulously applied to ensure the utmost safety and confidentiality of our clients' valuable data.
Cloud computing is the on-demand delivery of IT resources over the Internet with pay-as-you-go pricing. Instead of buying, owning, and maintaining physical data centers and servers, we access technology services, such as computing power, storage, and databases, on an as-needed basis from the industry-leading cloud provider Amazon Web Services (AWS). AWS allows us to keep our security, redundancy, and business continuity at the highest levels in the industry.