Meet Our Esteemed Panelists

Jay Stefani
Managing Partner

John Stefani is a Managing Partner at Levinson and Stefani Injury Lawyers, where trial law practice focuses on representing individuals and families affected by the negligence of others in cases such as truck crashes and wrongful death. Prior experience includes serving as an Attorney at Joseph, Lichtenstein & Levinson from June 2005 to May 2014, specializing in litigation related to trucking, catastrophic injuries, and nursing home negligence.

Melissa Graham
Chief Operating Officer

As a seasoned operations executive, Melissa has spent the past 20 years scaling businesses, specifically law firms, across the country, creating systems and processes and managing the growth and expansion of their teams, services, and locations.

Josh Standerfer
Legal Operations & Litigation Paralegal

Josh Standerfer is a seasoned legal operations and litigation support professional with over 20 years of experience driving efficiency, innovation, and excellence in both law firm and corporate legal environments. He currently serves as a Litigation Paralegal at Thomas Law Offices, where he supports high-stakes plaintiff personal injury cases across Kentucky, Ohio, Illinois, and Missouri. Josh is a U.S. Army veteran where he served as a Senior Paralegal, leading legal teams across international and domestic commands and provided critical litigation support in complex military justice cases.

Other Events

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From Good to Great: The Path to an 80+ NPS
Live on
May 19, 2026
June 16, 2026

Ben Leader of Elrod Pope shares the system that turns happy clients into your firm's most efficient client acquisition channel. Live May 19 at 1pm ET.

Webinar
Live & Upcoming
NEW
Legal CX Report 2026
Live on
June 16, 2026
June 16, 2026

2026 Legal CX Report Live Reveal | Case Status The 2026 Legal CX Report reveals why legal outcomes don't matter to legal clients and the operational playbook Future Firms use to fix it. Live June 16.

Webinar
ONDEMAND REPLAY
My Status is Innovation
Replay From
Apr. 2026
April 28, 2026

Discover how Client Intelligence™ is transforming legal client experience. Get exclusive access to 2 Case Status power users

Webinar

Join CX Summit 2026

September 16 - 18, 2026 | Charleston, SC
Join forward-thinking legal professionals, technology experts, and thought leaders for the legal industry's premier Client Experience (CX) Summit.