The Leading PracticePanther Integration for Client Experience

Law Practice Management Software Made Easy + Client Engagement Software Made Simple. PracticePanther now includes the best Client Engagement Software built right inside! Now from intake forms to case resolution, you can proactively engage with clients in a modern, scalable way that drives your firm's 5-star brand experience!

PracticePanther firms can radically transform Client Engagement with Case Status.

Happy client drive a better law firm business. We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with PracticePanther will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

Communications Made Easy

We help PracticePanther firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Everything you need inside PracticePanther

You get work done in PracticePanther. Say goodbye to sending messages via other platforms - do it all via the Case Status window built into PracticePanther. Messages, checklists, activity and much more.

More Reviews & Referrals

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.

PracticePanther firms can radically transform Client Engagement with Case Status.

85%
Client Adoption of the Case Status 5-star App
5 hr
Response Time vs. Industry Average of 48-72 hours
2.5
Weeks saved per year Small firm of 4 staff
73
NPS Score vs. Industry Average of 32

How This Integration Works with Case Status

Helpful Resources to Get Started

Helpful Resources to Get Started

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

PracticePanther

Integration FAQs

Will my team have to double-enter case updates in both PracticePanther and Case Status?

No. Case Status syncs with PracticePanther so your team can manage cases in PracticePanther while updates automatically flow into Case Status.

Are client messages and photos sent through Case Status automatically saved in PracticePanther?

Yes. Messages and attachments sync back to the appropriate PracticePanther matter.

How does Case Status handle custom fields in PracticePanther?

Custom PracticePanther fields can be mapped to ensure accurate data flow and automated updates.

How does the PracticePanther and Case Status integration handle private versus public notes?

Internal PracticePanther notes remain private. Only client-facing updates appear in Case Status.

If I add a new lead or contact in PracticePanther, how quickly will they appear in Case Status?

New records sync automatically, typically within minutes.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.