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Build Trust with Your Clients
Loyd Bourgeois of Loyd J. Bourgeois - Injury & Accident Lawyer shares how Case Status helps his law firm deliver trust and save more than 100 hours every month. By streamlining communication and eliminating unnecessary follow-ups, the firm avoids costly hires and empowers staff to focus on high-value work.
Practice Area
Personal Injury
Location
Louisianna
Company Size
Small to Medium Size Firm
Case Management
Filevine
The Situation
The Result
92%
Engagement on the Case Status App
6 hour
Response time vs 48 hr industry average
9.6
Average Client Satisfaction Feedback Score (0-10)
89
Net Promoter Score vs Industry Avg of mid 30s
600+
Hours saved in just 6 months
Practice Area
Personal Injury
Location
Louisianna
Company Size
Small to Medium Size Firm
Case Management
Filevine
The Situation
The Result
92%
Engagement on the Case Status App
6 hour
Response time vs 48 hr industry average
9.6
Average Client Satisfaction Feedback Score (0-10)
89
Net Promoter Score vs Industry Avg of mid 30s
600+
Hours saved in just 6 months
Video
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4.9 • 40,000+ Ratings
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