Trust Guss Injury Lawyers
A high-volume personal injury powerhouse based in Houston, TX. Since adopting Case Status, Trust Guss has scaled communications across nearly 45,000 cases while delivering fast, consistent client updates — capturing 869 new Google reviews in the process.
What our customers are saying
Proven results
869
118,000+
135 hrs
5.85 hrs
69
The situation
Trust Guss Injury Lawyers manages one of the largest personal injury caseloads in Texas, with nearly 45,000 cases and 174 staff members. Keeping clients informed across that volume was a massive operational challenge before Case Status.
The result
With Case Status, Trust Guss achieved over 118,000 client logins, saved 135+ hours of staff time through self-service, and captured 869 new Google reviews — nearly doubling their review count. Their NPS of 59 reflects strong client satisfaction at enterprise scale.
