Client Engagement 2.0 in partnership with Get Staffed Up

A firm’s success can be directly tied to the intersection of staff and clients.  This webinar will focus on how firms need to focus on both parts of the equation to reach their full potential.  Technology solutions, like Case Status, can scale engagement and communication by empowering the client to self-serve, removing the need to engage with staff on basic inquiries.  This also enables staff to focus on their core work.  On the flip side, every firm should have a team of client ambassadors who are focused on intimate engagement when the conversation warrants a more in-depth discussion.

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