Agentic Workflow: Superpowering Your Best Staff Members with AI
Learn how top law firms are using agentic AI workflows to increase case volume, improve efficiency, and unlock productivity—without adding headcount. This CX Summit session highlights practical AI use cases across intake, case management, and hearing preparation while keeping people, quality, and compliance at the center.
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Details about this webinar
AI is no longer a future concept for law firms—it’s a competitive advantage happening right now. In this CX Summit session, law firm leaders share how they’ve implemented agentic AI workflows to empower their highest-performing staff members, streamline operations, and create more meaningful human connections with clients.
You’ll hear practical, real-world examples of how AI is being used today across intake, case management, referrals, drafting, and hearing preparation—while maintaining human oversight, compliance, and quality.
What You’ll Learn:
- How to identify the right workflows for AI investment
- Why empowering top performers delivers the biggest ROI
- Real examples of AI use in intake, referrals, drafting, and hearing prep
- How to manage change and reduce resistance to AI adoption
- Best practices for balancing AI automation with human judgment
Who Should Attend:
- Law firm owners and managing partners
- Operations, innovation, and growth leaders
- Legal administrators and practice managers
- Anyone responsible for scaling firm performance without scaling headcount
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Meet Our Esteemed Panelists
A legal services leader, Chris brings the perspective of someone who has built, led, transformed, and exited. He has always put client service at the center of his operations. His work connects business growth with personal growth, helping leaders build stronger companies, better habits, and a more intentional life.
Mick is a senior executive with a track record of building high performing teams. Startups, IPO, M&A, Technology, Operations, and Finance.
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