Meet Our Esteemed Panelists

Paul Bamert
VP of Marketing at Case Status

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve.

Shawn Taylor
Founding Attorney, A Caring Law Firm

Shawn Taylor is a dedicated Social Security Disability attorney with over 30 years of experience representing clients across West Virginia, Kentucky, and Ohio. As the founder of Shawn Taylor, PLLC in Charleston, he has helped thousands successfully navigate SSDI and SSI claims with a personalized, client-first approach. He also serves as a Municipal Judge in Charleston, St. Albans, and Nitro, and is active in several legal associations, including the West Virginia State Bar and the American Association for Justice.

Leah Fontaine
Director of Product

Leah is an experienced product leader with a strong background in legal technology and client communication platforms. As Director of Product at Case Status, she spearheads the development of tools that enhance client engagement and streamline communication for law firms. Leah is known for her strategic thinking, user-focused design, and ability to lead cross-functional teams in delivering impactful solutions.

Keith Kitani
Chief Product Officer

Keith is a seasoned SaaS leader with a track record of building and scaling innovative technology companies. He co-founded GuideSpark, where he led the company through multiple funding rounds and grew revenue to $25M+ before its acquisition by Tivian. Earlier in his career, he co-founded Presedia (acquired by Macromedia), where he led product lines that grew to $50M+ and played a key role in launching Adobe’s early SaaS businesses post-acquisition. Today, in addition to leading product at Case Status, he serves as Chairman of Envoque, helping enterprises modernize employee communication.

Other Events

Live & Upcoming
ONDEMAND REPLAY
NEW
My Status is Innovation
Live on
Tuesday, April 28th, 1:00 PM EST
Replay From
2023
April 28, 2026

Discover how Client Intelligence™ is transforming legal client experience. Get an exclusive look at Predictive NPS, Triage, Statusphere, and the Case Status innovation roadmap.

Webinar
Live & Upcoming
ONDEMAND REPLAY
NEW
Leverage the Client Experience to Maximize Your Market Share
Live on
Tuesday, May 12th, 1:00 PM ET
Replay From
2023
April 16, 2026

Learn how leading law firms are using AI and modern search strategies to turn online visibility into real case growth. Join Case Status and BluShark for a practical, forward-looking session.

Webinar
Live & Upcoming
ONDEMAND REPLAY
NEW
Ethical Client Engagement for Today's Law Firm
Live on
Tuesday, March 31st 1:00 PM EST
Replay From
2023
March 31, 2026

Why client portals break at scale—and how intelligent law firms replace reactive tools with systems that improve as they grow.

Webinar

Join CX Summit 2026

September 16 - 18, 2026 | Charleston, SC
Join forward-thinking legal professionals, technology experts, and thought leaders for the legal industry's premier Client Experience (CX) Summit.