From Insight to Advantage: What’s Ahead in Legal Tech
Event Time:
Join us for a live session on the future of legal client engagement and how Case Status is helping firms turn insight into action. We’ll cover our upcoming product roadmap, share a demo of new AI-powered features like Message Filters and Recommended Response Enhancements, and explore how firms are leveraging automation and data to reduce admin work and elevate the client experience. You’ll also get an early look at key trends from our upcoming Client Experience Report.
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Meet Our Esteemed Panelists:

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve. Paul has more than 25 years experience as a technology leader helping businesses and organizations grow through outstanding engagement with consumer-clients. Paul holds a BS in Engineering and Material Science from Duke University and a Masters in Business from The Citadel.

Shawn Taylor is a dedicated Social Security Disability attorney with over 30 years of experience representing clients across West Virginia, Kentucky, and Ohio. As the founder of Shawn Taylor, PLLC in Charleston, he has helped thousands successfully navigate SSDI and SSI claims with a personalized, client-first approach. He also serves as a Municipal Judge in Charleston, St. Albans, and Nitro, and is active in several legal associations, including the West Virginia State Bar and the American Association for Justice.

Leah is an experienced product leader with a strong background in legal technology and client communication platforms. As Director of Product at Case Status, she spearheads the development of tools that enhance client engagement and streamline communication for law firms. Leah is known for her strategic thinking, user-focused design, and ability to lead cross-functional teams in delivering impactful solutions.

Keith is a seasoned SaaS leader with a track record of building and scaling innovative technology companies. He co-founded GuideSpark, where he led the company through multiple funding rounds and grew revenue to $25M+ before its acquisition by Tivian. Earlier in his career, he co-founded Presedia (acquired by Macromedia), where he led product lines that grew to $50M+ and played a key role in launching Adobe’s early SaaS businesses post-acquisition. Today, in addition to leading product at Case Status, he serves as Chairman of Envoque, helping enterprises modernize employee communication.
About this event
Attendees will gain insight into how Case Status is innovating legal client engagement to drive firm growth and operational excellence. This quarter, we will be talking a bit more about our future vision and roadmap (hearing from Keith Kitani, CPO).
Key takeaways include:
- A sneak peek at the Case Status product roadmap and 3-year innovation strategy
- Real-world examples of how law firms are using Case Status to modernize communication and boost client satisfaction
- A demo of new and upcoming AI-powered features like Message Filters and Recommended Response Enhancements
- Insights into how law firms can leverage data and automation to reduce admin workload and drive ROI
- A look at industry trends and CX benchmarks from our upcoming Client Experience Report
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