October 2023 Customer Webinar
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This is our monthly Customer Success Webinar Series . We will review recent enhancements and hone-in the best practices that drive happy clients. Best Practices Covered: Automated Drip Marketing to stay top-of-mind with your clients.
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About this event
This is our monthly Customer Success Webinar Series . Â
We will review recent enhancements and hone-in the best practices that drive happy clients.

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Step into the future of client communications for firms using Smokeball or considering moving to Smokeball. In this webinar, you'll: Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) See how your firm can take advantage of these changes. Leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?” Joining us for this event will be leadership from Smokeball & Case Status discussing the partnership at a high level. We will also explore a demo of the two solutions running together and some of the awesome use cases. Also, hear from Gibson Family Law, a law firm that was part of our integration testing. Hear first hand about the favorable impact and outcomes.
Join us to learn about all the value of the CASEpeer - Case Status integration: powerful for every Personal Injury firm. In case you missed our event earlier this year, we will recap the overview of the partnership & the integration, providing a brief demo of both running together. But since our last installment we will also share exciting updates of the new integration enhancements as well as share the real world results of Mark Thomas Injury Lawyer.
Join us for a live session on the future of legal client engagement and how Case Status is helping firms turn insight into action. We’ll cover our upcoming product roadmap, share a demo of new AI-powered features like Message Filters and Recommended Response Enhancements, and explore how firms are leveraging automation and data to reduce admin work and elevate the client experience. You’ll also get an early look at key trends from our upcoming Client Experience Report.