October 2023 Customer Webinar
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Meet Our Esteemed Panelists:
About this event
This is our monthly Customer Success Webinar Series .
We will review recent enhancements and hone-in the best practices that drive happy clients.

Other Events
Client engagement is evolving—are you keeping up? Join Ben Leader, Partner at Elrod Pope, as he discusses his playbook, results, and best practices from using AI and their mobile app to manage client communication while staying personalized. Ben Leader, Partner at Elrod Pope, is a personal injury attorney in Rock Hill, SC, who specializes in motorcycle accident cases. Ben will share how his firm has leveraged Case Status’ 5-star mobile app to streamline client communication and provide seamless, real-time updates—creating a better experience for both attorneys and clients.
The Future of Client Engagement for firms using Assembly Neos or considering moving to Assembly Neos. Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) and how your firm can take advantage of these changes. You’ll leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?”
We review recent enhancements and hone-in the best practices that drive happy clients. This month we introduced Case Status University and other product enhancements, including the Early Adopter Program for Client Activity Tracker.