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8am MyCase

Client Engagement for

8am MyCase

MyCase is the most intuitive, affordable all-in-one case management software law firms trust to run their practices at peak efficiency.

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MyCase firms can radically transform Client Engagement with Case Status.

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with MyCase will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

Client Engagement

We help MyCase firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment MyCase with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.
85%
Adoption of the App: Easy to Reach Every Client, All the Time!
5 hr
Response Time vs. Industry Average of 48-72 hours
2.5
Weeks saved per year - Small firm of 4 staff
73
NPS Score vs. Industry Average of 32

How This Integration Works with Case Status

Helpful Resources to Get Started

Headshot of Andy Seavers, CEO at Case Status, against a blue and grey background. A video play button icon is next to his name.

MyCase Overview Video

Get the quick overview and pains solved in about 2 minutes

MyCase Demo Video

MyCase CEO Video

Hear what AffiniPay CEO Dru Armstrong has to say about this powerful partnership.

MyCase Case Status for Google Chrome

Everything You Need, Right Inside MyCase!

Ready to get started with this integration? Please use these helpful links.

MyCase Integration Setup & Overview
MyCase & Case Status Field Mapping
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Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.
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Briefcase icon followed by the text 'case status' in white on a black background.
+

Client Engagement for

8am MyCase

MyCase is the most intuitive, affordable all-in-one case management software law firms trust to run their practices at peak efficiency.

MyCase firms can radically transform Client Engagement with Case Status.

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with MyCase will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

85%
Adoption of the App: Easy to Reach Every Client, All the Time!
5 hr
Response Time vs. Industry Average of 48-72 hours
2.5
Weeks saved per year - Small firm of 4 staff
73
NPS Score vs. Industry Average of 32

Communications with

8am MyCase

Drives Results

Client Engagement

We help MyCase firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment MyCase with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

8am MyCase

+ Case Status in Action

Helpful Resources to Get Started
Video
Overview Video

Get the quick overview and pains solved in about 2 minutes

Resource
Overview Video

Get the quick overview and pains solved in about 2 minutes

Video
Demo Video

Resource
Demo Video

Video
CEO Video

Hear what AffiniPay CEO Dru Armstrong has to say about this powerful partnership.

Resource
CEO Video

Hear what AffiniPay CEO Dru Armstrong has to say about this powerful partnership.

Video
Firm Testimonial

Harbin Law Office leverages MyCase & Case Status to help clients through a tough time & scale operations.

Resource
Firm Testimonial

Harbin Law Office leverages MyCase & Case Status to help clients through a tough time & scale operations.

Video
Firm Testimonial

Schaffer & Associates leverages MyCase & Case Status to radically transform engagement.

Resource
Firm Testimonial

Schaffer & Associates leverages MyCase & Case Status to radically transform engagement.

Video
Case Status for Google Chrome

Everything You Need, Right Inside MyCase!

Resource
Case Status for Google Chrome

Everything You Need, Right Inside MyCase!

Video
Google Chrome Store

Download Case Status for Google Chrome today!

Resource
Google Chrome Store

Download Case Status for Google Chrome today!

Get to Know

8am MyCase

Setup (Expected Time: 1 hour or less)Requirements for full MyCase integration capabilities:

- Must have a login for an active MyCase account

- Must have a Case Status Login and must be configured prior to integration

The MyCase integration is activated by OAuth and there is no setup needed on the backend. Simply navigate to your Case Status Settings and select MyCase as the case management system under ‘integrations’.

- This will redirect you to log into your MyCase Account. Once logged in select 'Allow Access' to Case Status and the integration setup will be complete.

- It is important to ensure the MyCase account that is used for this process will always be active so the connection remains intact. We suggest using a support or admin level account for this reason.Testing

- The firm must provide an implementation manager with 2-5 test cases, to be used for testing the integration.

- While not required, it is preferred for your Firm to give temporary MyCase access to the implementation manager in order to expedite the setup and testing process.

How the Integration WorksOnce the integration has been set up, Cases can be imported into Case Status. There are two ways this can be configured:

- Import/Sync all cases: All Cases with the required fields will be imported into Case Status. The automatic sync runs nightly at 9:15 PM UTC and will import/sync all Cases. The sync can also be triggered manually at any time. The first sync will pull all cases from the last 10 years. After the first sync, the sync will only pull cases from the last 12 months. Your implementation manager can reset the sync to pull all cases from the last ten years. Duplicate cases will not be added.  

- Import/Sync Cases individually: Cases can be imported/synced individually using the integration ID within the URL in MyCase.The integration allows for documents in Case Status to automatically sync to the Case in MyCase  

- Documents will sync automatically every 20 minutes. Documents can be found in the ‘Case Documents’ tab within the associated case.Case Status supports closed case syncing with the Case in MyCase.

- When a case is closed in MyCase, it will also be closed in Case Status when the nightly sync runs.Case Status supports stage syncing with the stages in MyCase. When a stage is updated in MyCase, the stage will update in Case Status once the case is synced.- Case Status supports between 2 and 12 stages.

- By default, when the phase of a case is updated, the matching stage in Case Status will be updated. You can change the stage mapping within the Settings in Case Status. For example, if the case is updated to Released From Treatment, by default the integration will look for a stage in Case Status called Released From Treatment. It can instead be mapped to something like “Treatment Completed.

Ready to get started with MyCase integration? Please use these helpful links.

MyCase Integration Setup & Overview
MyCase & Case Status Field Mapping

“...very strong and well organized. They even have an app the tracks your case live so you know exactly how your case is proceeding.”

David B.
to Pond Lehocky Giordano

“...has a client portal used for communication and if I sent a message, I never went 24 hours without a response from someone on the team.”

Sam W.
to Richard Harris Law Firm

“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”

Tawana T
to Saiontz and Kirk
4.9 • 40,000+ Ratings

Unlock the Full Potential of Your Firm

We believe adopting new software should be easy, exciting, and fun—especially when it enhances your client experience. Join industry thought leaders and innovators by integrating best practices in client management today.
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