Document Turn Around Time
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Document Turnaround
Average days to prepare and deliver documents
Formula
DT = Σ(Completion Date - Request Date) / (Number of Documents)Variables
Total Turnaround Days
Sum of days between request and completion for all documents
Number of Documents
Total number of documents prepared during the measurement period
How It Works
Calculate the days between when all necessary information is received and when the document is delivered to the client.
Example
If you completed 20 documents with a total turnaround time of 70 days, your DT is 70 ÷ 20 = 3.5 days.
Note
This is an inverse metric, meaning lower values are better. For example, a shorter response time indicates better performance.
Calculate Your Document Turnaround
Total Turnaround Days
days
Number of Documents
Result:
—days
Remember: Lower values are better for this KPI.
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