Pond Lehocky & Case Status

Learn How Pond Lehocky Transformed the Way They Interact with Clients

At Pond Lehocky Giordano, we’re already seeing the benefits of using Case Status, despite only recently implementing the platform. The implementation process and the platform’s impact have exceeded our expectations.

Join us for a webinar on the benefits of Case Status by registering below.

Case Status is an all-in-one information hub that transforms the way law firms interact with their clients. You can also watch a conversation with Case Status CEO, Andy Seavers, alongside Tom Giordano (Founding Partner) and Shawn Lehocky (CEO) of Pond Lehocky Giordano, as they discuss the impact that Case Status has had on clients, staff, and their ability to grow.

Here are the key highlights:

• Quick Implementation: Despite the sophistication of our systems and processes, implementation only took a few weeks.
• Reduced Client Phone Calls: Within 30 days of implementation, we saw a 30% reduction in client phone calls.
• Increased Google Reviews: With a Net Promoter Score (NPS) survey featuring a built-in Google review component, we’ve seen an 800% increase in Google reviews over the past few months. Automations in the NPS survey also allow us to promptly address client issues by contacting those with low scores.
• Streamlined Client Communication: Thanks to Case Status’ integration with Litify, we’ve achieved a 90% reduction in client emails. Messages are now automatically routed to Litify, ensuring all written communications are stored in a central hub accessible to the entire team.

When evaluating technology for your operations, consider these questions:

1. Can this technology reduce overhead?
2. Can this technology help us bring in more cases?

For Case Status, our answer is a firm “Yes.”

Watch the full conversation here: https://www.youtube.com/watch?v=RPB2BbCO5P0