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Charleston, S.C. — November 13, 2025 — Case Status, the leading AI-powered client engagement platform for law firms, has been recognized as the “Overall Client Relationship Management Platform of the Year” in the 6th Annual LegalTech Breakthrough Awards. This honor underscores Case Status’ leadership in transforming how modern law firms connect, communicate, and care for their clients.
Powering the Future of Legal Client Engagement
The award celebrates the power of Client Intelligence™, Case Status’ proprietary AI engine that analyzes, predicts, and enhances every client interaction. Built directly into the Case Status platform, Client Intelligence™ turns law firm and client data into predictive insights and automated actions, empowering firms to deliver proactive, personalized communication at scale.
By weaving AI into every stage of the **client journey—from onboarding to resolution—**Case Status helps law firms move from reactive service to strategic client engagement. Firms can now anticipate client needs, identify issues before they escalate, and deliver intelligent, human-centered communication that drives loyalty and growth.
From Client Service to Client Strategy
“Clients sit at the heart of every case, and communication should be proactive, personalized, and intelligent,” said Andy Seavers, CEO and co-founder of Case Status. “This recognition from LegalTech Breakthrough validates our mission to deliver not just client service—but client strategy. Our AI-driven platform helps firms strengthen trust, elevate their reputation, and fuel sustainable growth.”
Case Status empowers firms to:
- Predict and prevent client churn with real-time sentiment and engagement insights
- Automate communication workflows to reduce administrative burden and improve staff morale
- Increase client satisfaction through personalized, AI-enhanced touchpoints
- Transform data into decisions, turning every message into measurable business intelligence
The Intelligence Behind the Experience
Client Intelligence™ is designed as a system of action for the modern law firm. It learns from every client interaction to recommend next steps, optimize timing, and improve outcomes—all while maintaining the personal connection clients expect.
Whether through AI-driven message recommendations, automated workflow prioritization, or predictive analytics that flag at-risk clients, Case Status enables firms to scale without chaos, serve without burnout, and grow with confidence.
Redefining Legal Client Experience
In an industry long challenged by outdated client communication and reactive service models, Case Status is setting a new standard. By integrating seamlessly with leading case management systems, the platform bridges the gap between case data, client sentiment, and firm strategy—making every interaction an opportunity for improvement.
“Case Status offers transformation,” said Bryan Vaughn, Managing Director of LegalTech Breakthrough. “It empowers firms to lead with clarity, consistency, and confidence. It’s more than a platform—it’s a new benchmark for client relationships in law.”
About Case Status
Case Status is the leading legal technology company for intelligent client engagement. Our secure, 5-star-rated platform simplifies client communication with real-time updates, secure messaging, and AI-powered insights. Powered by Client Intelligence™, Case Status helps law firms optimize workflows, strengthen client relationships, and grow their practice through elevated client experience.
