May 2023 Customer Webinar
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Meet Our Esteemed Panelists:
About this event
This is our monthly Customer Success Webinar Series .
We will review recent enhancements and hone-in the best practices that drive happy clients.
This session focus on product releases and the launch of Case Status University Training.

Other Events
Pond Lehocky Giordano (PLG) recently achieved a remarkable milestone: becoming the first law firm to reach 1 million client logins to their 5-star branded mobile app! This extraordinary achievement is a testament to their unwavering dedication to the client experience. It's a shining example of how a firm who delivers great legal services via client service technology can yield happy clients who, in turn, bring additional benefits to the firm. Join us to hear directly from the leaders at PLG about what this 1 million means for them and what it can mean for you.
Step into the future of client communications for firms using Smokeball or considering moving to Smokeball. In this webinar, you'll: Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) See how your firm can take advantage of these changes. Leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?” Joining us for this event will be leadership from Smokeball & Case Status discussing the partnership at a high level. We will also explore a demo of the two solutions running together and some of the awesome use cases. Also, hear from Gibson Family Law, a law firm that was part of our integration testing. Hear first hand about the favorable impact and outcomes.
Client engagement is evolving—are you keeping up? Join Ben Leader, Partner at Elrod Pope, as he discusses his playbook, results, and best practices from using AI and their mobile app to manage client communication while staying personalized. Ben Leader, Partner at Elrod Pope, is a personal injury attorney in Rock Hill, SC, who specializes in motorcycle accident cases. Ben will share how his firm has leveraged Case Status’ 5-star mobile app to streamline client communication and provide seamless, real-time updates—creating a better experience for both attorneys and clients.