Meet Our Esteemed Panelists

Margie Coleman
Head Paralegal

With decades of experience as a paralegal specializing in Plaintiff's Personal Injury and Workers' Compensation, Margie brings both deep expertise and genuine care to every client she serves. She believes that understanding a client's situation on a human level, not just a legal one, is the foundation of great representation. Her goal is simple: by the time a case concludes, she wants clients to walk away feeling not just well-served, but knowing they have a trusted friend they can count on. Specialties: Personal Injury, Workers' Compensation, Medical Malpractice, Premises Liability, Motorcycle & Trucking Accidents, General Civil Litigation

Kathy Zumbro
Innovation & Client Experience Manager

Kathy is the Innovation & Client Experience Manager at Elrod Pope Accident & Injury Attorneys. In this newly created leadership role, she spearheads process improvements and technology integration to enhance how clients interact with the firm. Before this transition, Kathy served for many years as the firm's Legal Project Manager and Senior Paralegal (also known as the Case Flow Manager), where she was instrumental in managing litigation projects and supporting the legal team.

Paul Bamert
VP of Marketing at Case Status

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve.

Keith Kitani
Chief Product Officer

Keith is a seasoned SaaS leader with a track record of building and scaling innovative technology companies. He co-founded GuideSpark, where he led the company through multiple funding rounds and grew revenue to $25M+ before its acquisition by Tivian. Earlier in his career, he co-founded Presedia (acquired by Macromedia), where he led product lines that grew to $50M+ and played a key role in launching Adobe’s early SaaS businesses post-acquisition. Today, in addition to leading product at Case Status, he serves as Chairman of Envoque, helping enterprises modernize employee communication.

Other Events

Live & Upcoming
ONDEMAND REPLAY
NEW
Leverage the Client Experience to Maximize Your Market Share
Live on
Thursday, April 16th, 1:00 PM ET
Replay From
2023
April 16, 2026

Learn how leading law firms are using AI and modern search strategies to turn online visibility into real case growth. Join Case Status and BluShark for a practical, forward-looking session.

Webinar
Live & Upcoming
ONDEMAND REPLAY
NEW
Ethical Client Engagement for Today's Law Firm
Live on
Tuesday, March 31st 1:00 PM EST
Replay From
2023
March 31, 2026

Why client portals break at scale—and how intelligent law firms replace reactive tools with systems that improve as they grow.

Webinar
Live & Upcoming
ONDEMAND REPLAY
NEW
Control the Client Chaos: The Law Firm Trust Playbook
Live on
Wednesday, March 18th, 2026, 1:00 PM EST
Replay From
2023
March 18, 2026

Your clients are anxious. Your staff is absorbing the stress. And your referrals depend on something most firms aren't building: trust. Join Clio + Case Status on March 18.

Webinar

Join CX Summit 2026

September 16 - 18, 2026 | Charleston, SC
Join forward-thinking legal professionals, technology experts, and thought leaders for the legal industry's premier Client Experience (CX) Summit.