Meet Our Esteemed Panelists

Margie Coleman
Head Paralegal

With decades of experience as a paralegal specializing in Plaintiff's Personal Injury and Workers' Compensation, Margie brings both deep expertise and genuine care to every client she serves. She believes that understanding a client's situation on a human level, not just a legal one, is the foundation of great representation. Her goal is simple: by the time a case concludes, she wants clients to walk away feeling not just well-served, but knowing they have a trusted friend they can count on. Specialties: Personal Injury, Workers' Compensation, Medical Malpractice, Premises Liability, Motorcycle & Trucking Accidents, General Civil Litigation

Kathy Zumbro
Innovation & Client Experience Manager

Kathy is the Innovation & Client Experience Manager at Elrod Pope Accident & Injury Attorneys. In this newly created leadership role, she spearheads process improvements and technology integration to enhance how clients interact with the firm. Before this transition, Kathy served for many years as the firm's Legal Project Manager and Senior Paralegal (also known as the Case Flow Manager), where she was instrumental in managing litigation projects and supporting the legal team.

Paul Bamert
Chief Marketing Officer at Case Status

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve.

Other Events

Live & Upcoming
NEW
Leveling the Playing Field
Live on
June 23, 2026
June 23, 2026

Smaller and mid-size firms don’t need Am Law 50 budgets to win. Join our panel discussion webinar on June 23, 2026 at 1 PM Eastern.

Webinar
Live & Upcoming
NEW
Legal CX Report 2026
Live on
June 16, 2026
June 16, 2026

2026 Legal CX Report Live Reveal | Case Status The 2026 Legal CX Report reveals why legal outcomes don't matter to legal clients and the operational playbook Future Firms use to fix it. Live June 16.

Webinar
Live & Upcoming
NEW
CMS Portals vs. Client Experience Platform
Live on
June 9, 2026
June 9, 2026

A panel of law firm leaders explains why they chose Case Status over the free portal included with their CMS, and the ROI they see.

Webinar

Join CX Summit 2026

September 16 - 18, 2026 | Charleston, SC
Join forward-thinking legal professionals, technology experts, and thought leaders for the legal industry's premier Client Experience (CX) Summit.