Meet Our Esteemed Panelists

Leah Fontaine
Director of Product

Leah is an experienced product leader with a strong background in legal technology and client communication platforms. As Director of Product at Case Status, she spearheads the development of tools that enhance client engagement and streamline communication for law firms. Leah is known for her strategic thinking, user-focused design, and ability to lead cross-functional teams in delivering impactful solutions.

Keith Kitani
Chief Product Officer

Keith is a seasoned SaaS leader with a track record of building and scaling innovative technology companies. He co-founded GuideSpark, where he led the company through multiple funding rounds and grew revenue to $25M+ before its acquisition by Tivian. Earlier in his career, he co-founded Presedia (acquired by Macromedia), where he led product lines that grew to $50M+ and played a key role in launching Adobe’s early SaaS businesses post-acquisition. Today, in addition to leading product at Case Status, he serves as Chairman of Envoque, helping enterprises modernize employee communication.

Paul Bamert
Chief Marketing Officer at Case Status

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve.

Charles Lane
Chief Technology Officer

Charles Lane is the Chief Technology Officer at Case Status, where he has guided the company’s technical vision and product development for more than six years. With expertise in software development, database architecture, and DevOps, Charles leads the engineering team in building scalable, secure, and innovative solutions that power the Case Status platform. His leadership drives the integration of intelligence and automation into the client experience, helping firms transform the way they serve their clients.

Other Events

Live & Upcoming
NEW
From Good to Great: The Path to an 80+ NPS
Live on
May 19, 2026
June 16, 2026

Ben Leader of Elrod Pope shares the system that turns happy clients into your firm's most efficient client acquisition channel. Live May 19 at 1pm ET.

Webinar
Live & Upcoming
NEW
Legal CX Report 2026
Live on
June 16, 2026
June 16, 2026

2026 Legal CX Report Live Reveal | Case Status The 2026 Legal CX Report reveals why legal outcomes don't matter to legal clients and the operational playbook Future Firms use to fix it. Live June 16.

Webinar
ONDEMAND REPLAY
My Status is Innovation
Replay From
Apr. 2026
April 28, 2026

Discover how Client Intelligence™ is transforming legal client experience. Get exclusive access to 2 Case Status power users

Webinar

Join CX Summit 2026

September 16 - 18, 2026 | Charleston, SC
Join forward-thinking legal professionals, technology experts, and thought leaders for the legal industry's premier Client Experience (CX) Summit.