Case Velocity
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Case Velocity
How quickly cases move through your pipeline
Formula
CV = (Σ Stage Completion Rate) / (Number of Stages)
Variables
Sum of Stage Completion Rates
The sum of the completion rate for each stage in the case pipeline, expressed as a percentage.
Number of Stages
The total number of stages in the case pipeline.
How It Works
Sum the completion rate of each stage and divide by the total number of stages in the pipeline.
Example
If the sum of stage completion rates is 450% across 5 stages, the Case Velocity is 450 / 5 = 90%.
Calculate Your Case Velocity
Sum of Stage Completion Rates
%
Number of Stages
Stages
Result:
—%
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